Artificial leather is a type of natural leather-like material obtained through a specific processing process consisting of Polyvinyl chloride (PVC) or Polyurethane (PU) resins and other auxiliary chemicals.

As long as the products are produced without the use of materials that are prohibited by the REACH regulation in terms of human health worldwide, they do not scientifically affect human health.

Artificial leather products are produced in sustainable fixed texture, color, pattern, thickness and weight compared to real leather products. Since the products are not sold as “feet” but as “meter tulle”, they provide price advantage and ease of use.

The warranty period of our artificial leather products depends on the product content and is at least 2 years.

You can find “Cleaning and Maintenance Instructions” in the resources tab of our website.

Depending on the production stage of the products, the deadlines vary but average 2 weeks. You can learn the exact deadline of your orders from your customer representative. For your orders with ready stock, the products will be shipped to you within 3 days at the latest after the order is placed. For international orders, the deadline and shipment time varies depending on the delivery location.

Our product prices vary according to the product content. For prices about the product you request, you can contact us from our nearest regional directorates via the contact tab of our website.

For your requests for contract and upholstery product collections, you can request by logging in as a member. For your different requests musteri.hizmetleri@flokser.com.tr adresinden or you can contact us from our regional offices nearest to you.

You can find detailed information on the contact tab of our website.

Your complaints, feedback and refund requests musteri.hizmetleri@flokser.com.tr You can send us an e-mail address.